Cancellation policy

Purchase Options & Cancellation Policy

Please review this policy before selecting your purchase options at checkout.


🛍️ Purchase Options

Mystery Bundle Bliss offers a range of purchase options, including:

  • Mystery bundles

  • Size/quantity selections

  • Colour preferences

  • Add-ons and upgrades

All mystery bundles are randomly selected unless explicitly stated otherwise. Custom preferences are honoured where possible but are not guaranteed.


⏰ Cancellation Policy

You may request a cancellation within 24 hours of placing your order.

  • Cancellation requests must be emailed within 24 hours of purchase

  • Orders that have entered processing, customisation, or packing cannot be cancelled

  • After 24 hours, all purchases are final and non-refundable


❌ Non-Cancellable Items

After the 24-hour window, cancellations are not accepted for:

  • Mystery bundles

  • Custom colour or preference-based orders

  • Add-ons, upgrades, or guaranteed items

  • Orders placed incorrectly by the customer


🎁 Mystery Bundle Acceptance

By completing your purchase, you acknowledge that:

  • Contents are selected at random

  • Designs, colours, and items may vary

  • Personal preference is not grounds for cancellation or refund


📧 How to Request a Cancellation

To request a cancellation within the allowed timeframe, please contact us at:
mysterybundlebliss@gmail.com

Include your order number and purchase details.


📌 Policy Agreement

By selecting your purchase options and completing checkout, you confirm that you have read, understood, and agreed to this Purchase Options & Cancellation Policy.